HASIBUAN, MS; FIKRI, Ruki Rizal Nul. Sentiment Analysis of User Satisfaction Toward AI Medical Chatbot Services Using a Natural Language Processing Approach. Explainable Artificial Intelligence in Healthcare, [S. l.], v. 1, n. 1, p. 53–67, 2026. Disponível em: https://xaih.mbicore.com/index.php/xaih/article/view/4. Acesso em: 6 jun. 2026.